Electrical energy suppliers are required to maintain constant voltage and frequency for this energy within a range of +/- 7% for voltage and +/- 5% for frequency.
Thus, they are required to maintain a constant supply unless indicated otherwise in the subscription policy, except in the case of unexpected catastrophe.
In addition, if the energy supplier needs to cut off the power supply for line maintenance, it should let the subscriber know with a minimum notice of 24 hours.
At Medhesa, we monitor the quality of mandatory supply: